Having simple and efficient processes is the basis for having a high-performance team. The benefits are great like growing up, increasing productivity, minimizing costs, and improving the quality of your services. Having inefficient processes, outside wasting time, affects the mood of your computer and reduces the quality of your work. In fact, it has been estimated that companies lose profits because of their low productivity due to inefficient processes and low productivity.
Today, market challenges force companies to be more efficient, to provide better services and satisfy increasingly demanding customers. However, their business systems are isolated and difficult to use. The effect is a burden on their employees because their processes are complex and hinder all operations.
And yet, we all “manage” with our current applications and systems to deliver a service or manage an administration, it’s not high productivity but it works! Although these solutions may not be the right solutions. Sooner or later, that wrong application is likely to cause a problem.
Six possible traps have been identified in which today’s companies fall with low productivity.
Administration by areas
The Division of Labor became the division of Information, the manual processes favor the control of the information of some managers. Leading to not having a unified and uniform record of data by the organization. Causing large administrative areas responsible for preparing reports and reports consistently coherent, but useless at the time of being efficient and provide a surprising service.
Solution: Achieve transparency and openness of data and processes generally in a “single registration system” to achieve transparency, streamline communications, and manage performance. It is usually achieved with the integration between a good CRM and the ERP.
2. Poor integration systems
The growth of automation has led to more systems and solutions in operation than ever before, each requiring a set of processes to enable its successful use.
Without a standardized solution, such as a SaaS platform that streamline processes, employees are forced to continually switch between different sources of information, resulting in productivity problems and even greater employee turnover.
Solution: Having a document repository, an internal messaging for collaboration, an integrated work flow with e-mail facilitates all administrative procedures such as purchases, personnel management, critical business processes, among others. Each process flow lives in a disparate system.
3. Bottle necks
The fact that a process has been run in a way for a long time does not necessarily make it the best option. Often, companies overlook the sources of process slowdown due to their lack of visibility and the inability to understand the impact of a bottleneck.
These bottlenecks are sometimes the result of not adapting to new technologies, or “Guardians” that require the control of a specific phase of a process.
In theory of operations the storages make a process with greater productivity, however, they can encourage the presence of bottlenecks by not having balanced the resources.
Regardless of reason, obstacles to the process can cause significant slowdowns, with long-range financial impacts.
The solution. Adapting to new technologies and being open to new solutions is the best way to improve processes. Consider a process that seems to be slowing down your business and actively looking for a way to improve it.
Another common problem for companies of all sizes is duplication of processes. Repeating steps dilutes the quality of a process and confuses those who execute the steps. This is commonly seen when there is a lack of departmental collaboration, or processes have been adapted in a non-systematic way.
The solution. Improving departmental collaboration can bring great benefits. The consumer package product company was able to manage and improve its process flow by eliminating value-added activities. These included lost time, waste of movement, wasted inventory due to overproduction, customers ‘ delays, waiting for approvals, delays due to batch work, unnecessary steps, duplication of Efforts and mistakes, and reworking or reprocessing.
5. Lack of knowledge
Even when companies have the right information of commercial intelligence available, they may be inaccessible or erroneously informed because of the lack of real-time data. Leaders who do not have the most relevant ideas at their fingertips are less likely to make smart decisions.
If a leader or sponsor does not know exactly how it is progressing (for example, where the tasks of the given initiative are paralyzed, how the cycle times are affected, whether the time limit is being respected or whether a task is in red or black) , it is difficult to prioritize activities competently.
The solution. Gain by using real-time data analysis. They generate massive volumes of process data and sensors on computers and other assets that they have already deployed.
Having a bank of answers type or resolution to problems can help a lot the operation.
However, these potentially valuable data are often inaccessible or difficult to analyze because they are in text format or enclosed in isolated data areas.
6. Loss of operational performance or productivity
Without a full understanding of all the components of your business, executives lose the ability to identify critical weaknesses and plan for predictable growth. In short, they cannot remain reactive to operational vulnerabilities or mitigate the intricacies of managing a business in a global economy.
Ultimately, the lack of visibility of the process leads to the assumption of increased risk, a loss of stakeholder confidence, and less-positive growth.
The solution. Processes that digitally connect suppliers, customers, and assets are creating unique and unannounced efficiencies and customer value. From the connection machines in the workshop to the connection of data from different asset providers, operations in the new digital economy imply the use of information to inspire new processes.
These new processes, in turn, help to close the gaps between companies and their customers. And that leads to a more positive income and earnings account!
This post is also available in: Español (Spanish)